PEOPLE across Berwickshire voted with their feet on Monday evening when they went along in their droves to meetings about the proposed post office closures at Hutton, Eccles and Greenlaw.
Last month it was announced that all three would be facing the axe and be replaced with a mobile service which would visit each village at a set time a few days a week and be operated by a sub-post master from Coldstream.
Residents didn't react well
to this news and those in Greenlaw are particularly astounded that what seems to be a very well-used facility could soon be taken away from them.
The meeting at Hutton Village Hall early in the evening attracted around 50 members of the public who were keen to voice their opinions to Ian Smith and Peter Wilkinson from the Post Office Ltd. John Lamont MSP for Roxburgh and Berwickshire acted as chair for the meeting and also present was Margaret Skea from consumer group Postwatch.
The post office in Hutton is currently housed in the village hall and one of the key points raised at the meeting was by representatives of the Village Hall Committee who are keen to take responsibility for the facility and run it themselves if it would ensure the service would remain in the village.
Ian Smith said that Post Offfice Ltd would take this idea on board. The service in Hutton is proposed to be downgraded from seven hours to just two hours a week - one on Monday and one on Friday.
If the numerous petitions and many letters of objection weren't enough, the Post Office Ltd representatives were left in no doubt about how people in Greenlaw felt about losing their post office when close to 150 locals packed out the Fairbairn Hall at 7.30pm to put their views across.
The meeting began with Ian Smith detailing just how the proposed mobile service would operate and how much time it would spend in each village.
Those assembled were told that for Greenlaw the service would be available from 2-4pm on Mondays; 9-11am on Tuesdays; 11.30am-1.30pm on Wednesdays; 9-11am on Thursdays and 2.30-4.30pm on Fridays. People in Eccles will be able to use the service from 12-1.30pm on Tuesdays and 11.30am-1pm on Thursdays.
Wilma Moscrop, chair of Greenlaw Community Council said that the slashing of the village's postal services from 43 to nine hours a week just wasn't acceptable. She said until evidence is produced to show that the post office was being used less, people in the village won't be able to fathom why it is facing closure.
She also raised the issue of transport and said it was bad enough for people in Greenlaw to make the trip to Duns, should they need to use postal facilities outwith the mobile service hours, and for those outside the village it would be even worse.
She said residents could be left facing a four and a half hour long trip for just one transaction.
Ian Smith responded by saying that at present that post offices were in an "unsustainable situation," with an average of £3.5 million being lost every week.
He added that with regard to transport, Post Office Ltd representatives had carried out investigations and been satisfied with what was available.
Mid-Berwickshire Councillor Frances Renton, herself a haulage yard owner, said that the proposed haulage yard site for the mobile outreach service in Eccles just wasn't acceptable as the volume of traffic meant that people's safety would be severely compromised.
A number of people present at the meeting spoke of the consequences for local traders. One manager said since setting up his business in Greenlaw in August last year he had spent £12,000 on postal charges, 90 per cent of which went through the village Post Office.
Larry Maguire of Greenlaw Heritage Centre said that his business had just opened up an account with a particular bank because they can use the post office for transactions.
He said it is essential that cash is banked before 5.30pm each day and couldn't afford to pay for staff to be travelling to Duns or standing in a queue for hours waiting to use the mobile service.
Another business owner said she couldn't understand the logic of closing Greenlaw Post Office especially as the service was "second to none."
And other members of the public spoke about the practicalities for elderly users and those with mobility problems. Waiting outside a van for hours in all weathers just wasn't a suitable option for them.
A few weeks ago 'The Berwickshire News' reported that Jane Scott, the sub-postmistress at Gordon, which isn't earmarked for closure, had tendered her resignation. She attended the meeting on Monday and said that no-one had yet come forward to take over the post office in the village meaning that Gordon could yet lose its service.
She said that in the event of this Greenlaw would be the nearest facility for people in the village so it would make sense to keep it open.
Ian Smith said that Post Office Ltd were committed to reatining a post office service for Gordon although they were treating this as a separate issue.
Mid-Berwickshire Councillor Donald Moffat said the Eccles community were lending their support to the Greenlaw campaign as no-one was willing to take on the post office in their village.
Councillor Moffat said that Post Office Ltd were making a serious mistake and the number of people at the meeting reflected the worries the village has about losing a "vital service."
Many people went away from the meeting frustrated after not being given the answers they were hoping for. Residents asked Post Office Ltd to produce figures showing why Greenlaw is facing the axe despite being a well-used facility. Time after time their request wasn't taken up and Trevor Jones, Councillor for Mid-Berwickshire told Ian Smith and Peter Wilkinson: "Your inability to answer important questions is frankly disrespectful to your audience."
Margaret Skea of Postwatch said the group wanted to be deluged with comments and invited people to write to Postwatch Scotland, 9-10 St Andrews Square, Edinburgh EH2 2AF or e-mail: scotland@postwatch.co.uk.
Commenting on the meetings, John Lamont MSP said: "One recurring theme that many people raised was the question of why rural communities are being penalised, with the feeling that this was yet another vital local service being removed from these communities.
"What was clear at Hutton was the high regard in which the current sub postmistress is held. It is clear that, if the proposals go ahead, Hutton will lose not just a post office, but a dedicated local servant who provides invaluable help and advice for her customers, far above the duties expected of her.
"There were some very exciting proposals coming from the village hall committee and the community council and I hope that the Post Office will give these due consideration.
John added: "At Greenlaw, a wide range of different users described how they rely on the service provided by the post office. There are clearly issues for the 30 small businesses in Greenlaw who rely on a local and efficient post office service. At a time when considerable work is being done to regenerate Greenlaw, the last thing anybody wants is for businesses to start moving out of the area.
"The meeting also heard passionate arguments from pensioners, disabled people, carers and young families who would be inconvenienced were the plans to go ahead.
"Post Office Ltd have promised to take on board all the comments made, as well as the written submissions that people have made. I would encourage anyone who feels strongly about these changes to write to Post Office Ltd, outlining the reasons why these post offices should remain as they are.
"If there is a glimmer of encouragement to be taken from the meeting last night, it is the wonderful community spirit that emerges as people rally round to defend this vital local service. I understand that this was the biggest gathering of local people in a number of years and I hope that Post Office Ltd will not ignore such a strong message from Greenlaw and Hutton."
After a motion was tabled at a meeting last month, Scottish Borders Council are set to discuss the possibility of taking over some of the sub-post offices being deserted by Post Office Ltd. The consultation period on the post offices ends on September 29.